When you are ready to place an order for any book, click “Add to Cart” on the top line of the listing. Then to add your title to the Shopping Cart, click
“Add X Book(s) to the Cart” at the bottom of the page. You can continue shopping or proceed to Checkout.
To review your Shopping Cart or Checkout at any time, click the “View Cart” button located at the bottom of the Inventory pages. Both New and Used books will
appear on your Shopping Cart page. To delete items, just click the red “X.” You can go back to shopping or close the sale by clicking “Complete the Order.” Fill
in the form with your credit card information and three-digit V-code. Shipping to the 48 contiguous states will be automatically calculated. Ohio sales tax is
currently 6.75%.
Use our printable order form to send you order by mail or fax (513-677-5531). Call us at 513-677-5959 to place an order or leave a message. If your number is
unpublished, be sure to use *82 on your phone before calling. Our fax number is available between 10AM-3AM EST most days. Send mail orders to: Depot Square
Publishing, 6683 Loveland Miamiville Road, Loveland, OH 45140. Or you can e-mail us at depotsquarepub@fuse.net.
NEED MORE THAN ONE COPY?
If you need more than one copy, send us an e-mail at depotsquarepub@fuse.net and let us know how many additional copies you
want. We will adjust your order accordingly (subject to availability). Additional shipping charges apply as shown below.
NEED TO SHIP TO A DIFFERENT LOCATION?
If you want to ship to a destination other than that shown on your order, simply send us a separate e-mail at the time you place your order and give us the details. We will make the
adjustment you require and send the receipt direct to you. A packing slip will go in the box to its destination.
ADVANCED RESERVATIONS
We accept reservations (or “pre-publication” orders) for most upcoming titles. Simply contact us with your interests. No up-front payment or credit card information
is needed. We will notify you when the title is available to complete the transaction. You DO NOT need to place an order via the website as your credit card will be charged.
PAYMENT OPTIONS
We accept personal checks, money orders, Visa, Master Card, and Discover. Foreign orders must use a credit card, checks drawn on US banks, or
international money orders in US funds. All credit card transactions are handled by our processor through their secure site. Depot Square Publishing does not maintain
credit card information once an order is complete. Checks are subject to bank clearance before an order is shipped. No temporary checks accepted.
SHIPPING
We ship daily, FOB Loveland, OH. New corrugated packaging is used in all cases except for odd sizes. All new books are shrink-wrapped. Your order is wrapped in bubble-wrap
and packed with foam pellets, cardboard spacers, or both.
Standard domestic shipping is USPS Media Mail. Priority Mail, UPS, or FedEx service is available at cost. All domestic packages have tracking codes added.
Depot Square Publishing gladly ships to many foreign countries. Due to ever-changing US postal regulations and costs, contact us first through e-mail about
options to ship your order. The website is unable to calculate shipping to foreign countries. International shipping must be handled as a separate transaction, hence we will need credit
card information (number, expiration date, and V-code) to complete the sale. All foreign orders are shipped FOB Loveland, OH. If you wish to insure your shipment, contact us first. Once an international shipment is
placed with the post office or another shipper, title transfers to the buyer. We have no means to track the shipment unless the buyer wishes to add that service. Although
we carefully pack all orders for overseas shipment, we are not responsible for loss or damage on uninsured international shipments. Insurance is available to certain
countries. Please feel free to inquire about terms and rates. We do not use any courier service for foreign shipments.
For the 48 contiguous states only: Add $6.00 for the first book and $1.00 for each additional title. For Alaska, Hawaii, Canada, Mexico, and other countries, contact us
first. Ohio residents must add the appropriate sales tax for your delivery location.
REFUNDS
Unblemished books may be returned for a credit, refund, or exchange if received by DSP within thirty (30) days of the original purchase date. (This is subject to any discounts at the time of sale. Any shipping and packaging charges originally incurred by DSP on a prepaid order are deducted from any credit of refund.) Shipments must be returned prepaid. "Unblemished" means the books are not torn, mutilated, scuffed, or defaced in any way. The original shrink-wrap must be intact with the price label affixed. We cannot provide any refund on returned books containing any visible defect whatsoever. Our decision is final on all returns so be sure to pack those items thoroughly to prevent damage in transit. Sales of all used books are as-is and final.
OTHER TERMS AND CONDITIONS
Of course, all books are subject to prior sale. Quantities may be limited to stock-on-hand. Used, consignment, clearance, and out-of-print books are sold on a first come,
first served basis. All prices are in US dollars and subject to change without notice. Prices may be different between our website, newsletter, or shows. Customers who
order may receive periodic newsletters free of charge.
E-MAILS
If you contact us via e-mail, be sure to include “Railroad books” or something similar in the subject line. Our mail filters automatically delete messages without a proper heading.
PRIVACY
We respect our customers’ privacy. Depot Square Publishing maintains a database for our own use only. No customer information is shared with any other entity at any time.
Depot Square Publishing does not maintain credit card numbers or V-codes. Credit card numbers do not appear on receipts or invoices.
QUESTIONS
Have a question or comment? Feel free to contact us at any time. We are usually available by phone from 10AM until 10PM most days.
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